HR Team Management Support
Most growing companies’ initial HR Teams are made up of long time management staff and recruiters who have limited or no HR training and experience. These employees play a vital role in helping drive growth, but they are often ill-equipped to navigate the myriad labor laws applicable to the employer’s workforce. Unfortunately, hiring a full-time experienced HR Leader with the necessary experience to ensure HR compliance is often cost prohibitive for growing companies as a competitive salary for this role usually starts at around $150,000 annually (approx. $187,000 with benefits) and can be higher depending on metro area or industry. CHRO helps companies fill this gap by providing fractional HR team management support that is unique to each companies’ specific needs.
CHRO’s Comprehensive HR Team Management Support Function is not a one-size fits all solution that passively waits for questions or requests for guidance, or delivers generic policies and procedures. Instead, CHRO provides you a proactive management solution that fits your specific industry, corporate culture, and supports your workforce to help you reach your company goals.
This Outsourced HR Management program includes the following functions and more if necessary:
Industry Regulation Compliance: CHRO works directly with the executive team to understand your industry, identify and research your industry regulations for each state of operation, and understand any recent industry compliance challenges your company has faced. Through this in depth initial research, we provide you with an essential layer of compliance oversight that most HR outsource companies fail to provide.
Overcoming Workforce Challenges: CHRO works directly with the executive team to understand current workforce challenges, corporate initiatives, company culture and short- and long-term goals to ensure that all HR management support is culturally consistent, effective, and furthers company goals.
Policy & Procedure Overhauls/Employee Handbook: CHRO engages in a comprehensive assessment of your current policies and procedures including your current employee handbook to identify necessary changes for both labor law compliance and to address workforce challenges. CHRO then provides your executive team with a framework of policy and handbook revisions for approval before overhauling these critical tools for workforce productivity and labor law compliance.
HR Audits: CHRO works with your HR Team to conduct a comprehensive audit of your I-9s and personnel files. This includes CHRO performing a preliminary audit of your files to create detailed checklists to ensure regulatory compliance, and HR best practices, a second sample audit of HR team audited files to ensure compliance, and ongoing support for your team to address questions and concerns while they perform this vital function. For more information on the importance of I-9 audits, see our article on how to prepare for ICE enforcement activity.
Performance Management & Discipline Support: Work with your HR team to review job descriptions to ensure that they are current, comprehensive, and compliant with the ADA, FLSA, Title VII, and any other applicable regulations to the job role. Create detailed performance evaluation documents that track job descriptions and measure key performance indicators and other essential criteria indicative of strong performance. Train management and the HR team on completing performance evaluations and best practices for addressing or escalating disciplinary problems. Provide the HR team with ongoing support for all disciplinary matters.
ACA Compliance: We work with the executive team of applicable large employers to ensure compliance with the ACA including providing guidance on employee classification at hire and during the initial measurement period, and guiding HR on the circumstances under which employees can be removed from the group health plan.
Labor Law Compliance: Through training, policy and handbook drafting, and discipline support, we support your HR team to ensure that your company is compliant with the multiple state and federal laws applicable to your workforce. These include the ADA, FMLA, FLSA, ADEA, NLRA, Title VII of the Civil Rights Act, and state and local labor laws. See this article for a very basic framework of which laws apply to your company based on its size.
Training: Engage in weekly training sessions with the HR team to build their skill set in all aspects of the HR function so they are better equipped to deal with workforce challenges and can quickly identify when they need additional guidance and support on various HR matters.
The above list identifies some of the key services in CHRO’s HR Team Management Support Function, however, we understand that companies and their operating environments are fluid and many times, issues come up that need immediate attention. Accordingly, just as an onsite HR Leader would, we help you navigate any surprise issues, including government agency audits of your HR files or workforce matters, support for claims and employee-related litigation. To discover how we can help you, please contact us or complete our Company Diagnostic Questionnaire for a free company assessment.